Cativate Privacy Policy:

Last Update: October 13, 2026

Cativate respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, make a purchase, contact us, or otherwise interact with Cativate.

1. Information We Collect

Depending on how you interact with our website, we may collect information such as:

Contact information, including your name, email address, telephone number, billing address, and shipping address.

Order information, including products purchased, order history, shipping information, and transaction details.

Payment information. Payments may be processed by third-party payment processors. We generally do not directly receive or store your complete payment-card number.

Communications, including information you provide when contacting us, submitting a question, suggesting a product style, or communicating with customer service.

Device and website information, such as IP address, browser type, device information, pages viewed, referring pages, and interactions with our website.

Marketing information, including your preferences regarding promotional emails or other communications.

Website Analytics, We use Squarespace’s built-in analytics tools to understand visitor activity and improve our website. Information collected may include IP addresses, browser and device information referring websites, pages visited, clicks searches, and other website interactions. This information is processed through Squarespace to provide us with website traffic and performance insights.

2. How We Use Your Information

We may use personal information to:

• Process and fulfill orders

• Process payments

• Provide order confirmations and tracking

• Respond to customer-service requests

• Process returns and refunds

• Prevent fraud and protect our website

• Improve our products and website

• Analyze website performance

• Send marketing communications when permitted

• Comply with legal and tax obligations

3. Cookies and Similar Technologies

Our website uses cookies and similar technologies to operate securely, remember visitor preferences, analyze website traffic, and improve the shopping experience.

Cativate uses Squarespace as its website hosting and e-commerce platform. Squarespace may use the following types of cookies:

• Essential Cookies: Necessary for website functionality, security, shopping carts, and checkout.

• Analytics and Performance Cookies: Help us understand how visitors interact with our website, including pages visited, traffic sources, and website activity.

We use Squarespace’s built-in analytics to understand website performance and improve our products and services.

Visitors may be able to manage certain cookies through their browser settings and any available cookie-consent controls on our website. Disabling certain cookies may affect website functionality.

For more information about Squarespace’s cookies, visit:
https://support.squarespace.com/hc/en-us/articles/360001264507-The-cookies-Squarespace-uses

4. How We Share Information

Cativate may share personal information with trusted service providers when reasonably necessary to operate our business, process purchases, provide customer support, and maintain our website.

These providers may include:

• Squarespace, our website and e-commerce platform

• Payment processors

• Shipping carriers and fulfillment providers

• Email marketing service providers, including Squarespace Email Campaigns

• Website analytics and security providers

• Professional advisers and service providers

• Government or regulatory authorities when required by law

We do not sell customer personal information to advertisers for monetary compensation.

We currently do not use separate third-party advertising pixels, such as Meta Pixel or TikTok Pixel, on our website.

Third-party service providers may process personal information in accordance with their applicable privacy policies and contractual obligations.

We may also disclose information when reasonably necessary to comply with legal obligations, investigate fraud, or protect our legal rights.

5. Shipping Providers

When you place an order, necessary information such as your name, shipping address, contact information, and order details may be shared with shipping carriers or fulfillment providers so your order can be delivered.

6. Marketing Communications

If you subscribe to our email list, Cativate may send you information about new products, upcoming launches, promotions, special offers, and business updates through Squarespace Email Campaigns.

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our promotional messages.

Unsubscribing from marketing emails will not prevent you from receiving essential transactional communications, such as order confirmations. shipping updates, or customer-service responses related to your purchase.

We do not automatically treat placing an order as consent to receive promotional emails. Marketing communications will be sent in accordance with applicable law and your communication preferences.

7. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including fulfilling orders, maintaining business records, complying with tax and legal obligations, resolving disputes, and preventing fraud.

8. Data Security

We use reasonable administrative and technical measures intended to protect personal information.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

9. Children’s Privacy

Our website and products are not directed toward children under 13, and we do not knowingly collect personal information directly from children under 13.

If we learn that such information has been collected, we will take reasonable steps to delete it.

10. Your Privacy Choices

Depending on your location and applicable privacy law, you may have certain rights regarding your personal information, including rights requesting access to, correction of, or deletion, of your personal information.

To submit a privacy-related request or ask questions about how we handle personal information, please contact us at:

Cativate LLC / Cativate

email: contact@cativateshop.com

We may need to verify your identity before processing certain requests. We will review and respond to privacy requests in accordance with applicable law.

You may unsubscribe from promotional emails at any time using the unsubscribe link included in those messages.

You may also manage certain website cookings through your browser setting or available website privacy controls.

11. California Residents

California residents may have additional privacy rights under applicable California law.

The specific rights available depend on the law applicable to Cativate and the nature and scale of our business activities.

We will not discriminate against you for exercising privacy rights provided by applicable law.

12. Third-Party Links

Our website may contain links to websites or services operated by third parties.

We are not responsible for the privacy practices of websites that we do not control.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Any updated version will be posted on this page with a revised “Last Updated” date.

14. Contact Us

For privacy questions or requests:

Cativate LLC / Cativate
Email: contact@cativateshop.com
Mailing Address: 2108 N St. #17437 Sacramento, CA 95816